Dealership IT Services in Savannah, GA

Dealership IT Services in Savannah, GA

Auto dealerships in Savannah and Chatham County run on systems that most general IT providers have never configured. CDK Global, Reynolds and Reynolds, and Dealertrack each carry specific network dependencies, database ports, and integration requirements that generic managed IT contracts ignore. COMNEXIA has supported automotive dealerships from its Roswell, GA headquarters since 1991, and brings that 35-year operational record directly to Savannah-area stores needing a security-first IT partner who already knows the floor.

FTC Safeguards Rule Compliance Built Into Daily Operations

The FTC Safeguards Rule (16 CFR Part 314) requires auto dealerships to maintain a written information security program, designate a qualified individual, conduct risk assessments, and enforce access controls over customer financial data. For a Savannah dealership, that means every F&I workstation, every CRM integration pulling credit applications, and every remote service lane tablet falls under the Rule's scope. COMNEXIA configures Microsoft Entra ID conditional access policies to enforce multi-factor authentication on all accounts that touch nonpublic personal information, enforces role-based access so a service writer cannot reach finance deal jackets, and produces the documented access inventory the Rule requires under 314.4(e). These are concrete configuration steps, not checkbox promises.

DMS Network Segmentation That Protects the Showroom Floor

CDK Global and Reynolds and Reynolds both publish network requirements that demand the DMS environment sit on a dedicated VLAN, isolated from guest Wi-Fi and from general employee traffic. COMNEXIA architects a dealership DMZ using documented VLAN tagging and firewall ACL rules so that the DMS segment communicates outbound to vendor update servers on approved ports only, while lateral movement from a compromised showroom laptop cannot reach deal records or the accounting module. Dealertrack eContracting traffic routes through an approved path rather than sharing bandwidth with streaming video from the waiting-room TV. This segmentation is documented in a network diagram delivered at onboarding, not stored only in a technician's memory.

Endpoint Security and Patch Management Across Every Rooftop

COMNEXIA deploys SentinelOne EDR on every managed endpoint, including the service-lane kiosks and the finance office desktops where nonpublic personal information is processed. Patch management runs through NinjaOne, with policies that distinguish between workstations connected to the DMS (where patches are tested against CDK or Reynolds compatibility notes before deployment) and general business endpoints that receive patches on the standard Tuesday cycle. Monthly patch compliance reports are delivered in writing so the dealership's designated Safeguards Rule individual has the documentation the FTC requires.

Secure F&I and CRM Integrations

Savannah dealerships commonly connect their DMS to RouteOne or Dealer.com, and those integrations open API channels that must be reviewed and restricted. COMNEXIA audits each third-party integration against the service provider oversight requirement in 16 CFR 314.4(f), confirms that data-sharing agreements are in place, and applies firewall rules that allow only the necessary outbound connections on documented ports. CRM platforms pulling customer records from the DMS are configured to authenticate through Entra ID rather than shared local credentials, removing the single point of failure that has been the entry point in several widely reported dealership breaches.

Help Desk and Monitoring Built for Dealership Hours

A finance manager cannot close a deal when the Dealertrack portal is unreachable or the printer serving the contracting desk goes offline. COMNEXIA's help desk operates with a ticketing system that logs every incident, tracks time-to-resolution, and produces a monthly summary report the dealership principal can review. RMM monitoring through NinjaOne watches DMS server availability, CPU saturation on the Reynolds ERA or CDK Drive application servers, and disk utilization so storage warnings surface before they become outages. Onboarding is documented: COMNEXIA delivers a written network and asset inventory within the first 30 days so both sides know exactly what is under management.

Why Savannah Dealerships Choose COMNEXIA

• 35 years operating as a Georgia-based MSP, with direct experience supporting CDK Global, Reynolds and Reynolds, and Dealertrack environments.
• FTC Safeguards Rule program documentation, access control configuration, and annual risk assessment support built into the engagement, not sold as an add-on.
• SentinelOne EDR and NinjaOne RMM deployed and managed across all dealership endpoints, including service-lane and F&I terminals.
• Documented VLAN segmentation separating DMS, F&I, and guest networks with written firewall ACLs delivered at project close.
• Monthly written reporting covering patch compliance, endpoint status, and open tickets, giving the designated Safeguards Rule individual concrete evidence for their program file.
• Microsoft Entra ID conditional access enforcing MFA on every account that touches customer nonpublic personal information.

Schedule a Dealership IT Assessment in Savannah

COMNEXIA serves Savannah and Chatham County dealerships from its Roswell, GA headquarters. If your store runs CDK Global, Reynolds and Reynolds, or Dealertrack and needs a security-first IT partner who can document your Safeguards Rule program and segment your network correctly, call (877) 600-6550 to schedule a no-obligation assessment. A technician familiar with DMS environments will review your current network configuration, access controls, and patch posture and deliver written findings before any engagement begins.