Disaster Recovery Services in Roswell, GA

Disaster Recovery Services in Roswell, GA: Tested Failover Plans for Metro Atlanta Businesses

COMNEXIA has been headquartered in Roswell, Georgia since 1991, and in 35 years of managed IT we have watched local businesses lose days of productivity to events that a documented recovery plan would have contained in hours. A server failure on Canton Street, a ransomware payload spreading through a Fulton County professional services firm, a flood-related hardware loss near the Chattahoochee, or a CDK Global outage locking a Roswell auto dealership out of its DMS and service lane software: each scenario demands a specific, pre-tested response, not a promise to "handle it."

What Disaster Recovery Actually Means for a Roswell Business

Disaster recovery is not a backup hard drive. It is a documented, tested sequence of steps that restores specific systems to operation within defined time windows. COMNEXIA builds every engagement around two measurable commitments: a Recovery Point Objective (RPO), meaning the maximum age of data that will be restored, and a Recovery Time Objective (RTO), meaning the maximum window before a system is operational again. These numbers are written into your runbook before any incident occurs, not negotiated during one.

The Backup Architecture COMNEXIA Deploys

We implement image-based backup using Veeam Backup and Replication or Datto BCDR appliances, depending on your environment size and required RTO. Image-based backup captures the full system state (OS, applications, and data) so a failed server can be spun up as a virtual machine in minutes rather than rebuilt from scratch over hours. Every client configuration follows the 3-2-1 rule: three copies of data, on two different media types, with one copy stored off-site or in an air-gapped cloud repository. Datto appliances provide local virtualization for fast RTO alongside immutable cloud copies that ransomware cannot encrypt or delete, satisfying the off-site and air-gapped requirements simultaneously.

For Microsoft 365 environments running Exchange Online, SharePoint Online, and OneDrive for Business, we layer a dedicated third-party M365 backup solution on top of Microsoft's native retention, because Microsoft's service-level agreement explicitly states that data restoration is the customer's responsibility. Teams channels, SharePoint site collections, and Exchange mailboxes each have independent restore points and tested recovery procedures in your runbook.

Identity and Endpoint Recovery: Often Overlooked, Always Critical

When ransomware strikes, attackers frequently compromise Microsoft Entra ID (formerly Azure AD) accounts before deploying the payload. A recovery plan that restores file servers but leaves corrupted Entra ID conditional access policies or compromised admin credentials intact is not a recovery. COMNEXIA's DR scope includes documented procedures to audit and restore Entra ID configurations, revoke active sessions, re-enforce conditional access baselines, and re-enroll endpoints through Microsoft Intune. Endpoint standardization managed through Intune means a replacement device can reach a known-good, policy-compliant state within a documented number of steps rather than being configured manually.

Disaster Recovery for Roswell Auto Dealerships

Auto dealerships operating on CDK Global, Reynolds and Reynolds, or Dealertrack face a specific DR challenge: DMS and CRM outages directly halt vehicle sales, service write-ups, and F&I contracting. The June 2024 CDK Global cyberattack demonstrated how quickly a vendor-side incident grounds dealer operations nationwide. COMNEXIA builds dealership DR plans that include offline procedure documentation so service advisors and finance managers can continue working during a DMS outage, along with prioritized recovery sequencing that brings the service lane back before administrative functions. The FTC Safeguards Rule also requires covered auto dealers to include a written incident response plan as part of their information security program. COMNEXIA's DR documentation satisfies that requirement directly, providing the written response procedures the Rule mandates.

What a COMNEXIA DR Engagement Includes

• A business impact analysis identifying your critical systems, dependencies, and acceptable RPO and RTO for each workload
• Image-based backup deployment via Veeam or Datto with immutable, air-gapped cloud copies meeting the 3-2-1 rule
• A written failover runbook with numbered steps, system owners, vendor contact lists, and documented RTO checkpoints
• Microsoft 365 backup covering Exchange Online mailboxes, SharePoint site collections, OneDrive accounts, and Teams data
• Entra ID and Intune recovery procedures integrated into the runbook
• A scheduled annual failover test with a written results report documenting actual RTO versus target RTO
• NinjaOne RMM monitoring with alerting on backup job failures before an incident occurs
• For dealerships: FTC Safeguards Rule incident response documentation and DMS-specific recovery sequencing

The Difference Between a Tested Plan and a Shelf Document

A runbook that has never been executed is a guess, not a plan. COMNEXIA conducts scheduled failover tests in which we actually spin up the backup environment, verify application function, and measure time against your RTO target. The results go into a written report. If the test reveals a gap, we close it before an incident does.

Talk to COMNEXIA About Your Recovery Readiness

If you do not have a documented RPO, a tested RTO, and a written failover runbook today, your business is unprepared for an outage. COMNEXIA has served Roswell and the broader Atlanta metro for 35 years from our Roswell, GA headquarters. Call us at (877) 600-6550 to schedule a disaster recovery readiness assessment and find out exactly where your gaps are before an incident reveals them for you.