Legal Document Library
The current COMNEXIA Corporation agreement, service schedules, policies and forms. Each document is incorporated by reference into a COMNEXIA Sales Order when that Sales Order expressly identifies it, and each carries a permanent, version-stamped web address.
How These Documents Work Together
The Master Services Agreement (the "MSA") sets out the general terms that govern the services COMNEXIA provides to its business and commercial customers. The service schedules, policies, addenda and forms below add service-specific or optional terms. A document applies to a customer only when a Sales Order expressly identifies and incorporates that document and its version.
Each published version displays a version date (for example, 2026.08.14). The version incorporated into a customer's Sales Order continues to govern that Sales Order for its committed term; posting a newer version here does not, by itself, retroactively change an existing Sales Order. Every published version is permanently archived at its own fixed web address so the exact version incorporated into any Sales Order can always be retrieved.
Current Master Services Agreement
Version 2026.08.14 — Effective August 14, 2026
View / Download the current MSA (PDF)
Permanent link to this version: https://comnexia.com/master-services-agreement/2026.08.14.pdf
Service Schedules
Backup & Disaster Recovery Service Schedule
Service-specific terms for backup, replication, and disaster-recovery services.
Permanent link: https://comnexia.com/master-services-agreement/backup-disaster-recovery/2026.08.14.pdf
Hosted Infrastructure & Data Center Service Schedule
Service-specific terms for hosted infrastructure, colocation, and data-center services.
Permanent link: https://comnexia.com/master-services-agreement/hosted-infrastructure/2026.08.14.pdf
Managed IT Support Service Schedule
Service-specific terms for COMNEXIA managed IT support engagements.
Permanent link: https://comnexia.com/master-services-agreement/managed-it-support/2026.08.14.pdf
Microsoft & Cloud Services Schedule
Service-specific terms for Microsoft 365, Azure, and other cloud products and licenses.
Permanent link: https://comnexia.com/master-services-agreement/microsoft-cloud/2026.08.14.pdf
Project & Professional Services Schedule
Service-specific terms for implementation, migration, consulting, and other project services.
Permanent link: https://comnexia.com/master-services-agreement/project-professional-services/2026.08.14.pdf
VoIP, Telecommunications & E911 Service Schedule
Service-specific terms for hosted voice, VoIP, SIP trunks, and E911 communications services.
Permanent link: https://comnexia.com/master-services-agreement/voip-e911/2026.08.14.pdf
Policies & Addenda
Acceptable Use Policy
Rules governing acceptable use of COMNEXIA services, networks, and systems.
Permanent link: https://comnexia.com/master-services-agreement/acceptable-use-policy/2026.08.14.pdf
Security & Data Protection Addendum
Optional addendum providing a general security and data-protection framework.
Permanent link: https://comnexia.com/master-services-agreement/security-data-protection/2026.08.14.pdf
Forms
Declined Security Recommendation Acknowledgment
Form documenting a customer's decision to decline or limit a recommended security control.
Permanent link: https://comnexia.com/master-services-agreement/declined-security-recommendation/2026.08.14.pdf
Contact Information
If you have questions about any COMNEXIA agreement, schedule, policy or form, please contact us:
COMNEXIA Corporation
590 W Crossville Road, Suite 201
Roswell, GA 30075
Phone: (877) 600-6550
Email: info@comnexia.com
Monday – Friday: 8:30 AM – 5:30 PM EST