Disaster Recovery As A Service in Johns Creek, GA

Disaster Recovery As a Service for Johns Creek Businesses | COMNEXIA

When Ransomware or an Outage Hits, Your Recovery Plan Is Either Tested or Theoretical

Most Johns Creek businesses discover gaps in their disaster recovery plan during the actual disaster. COMNEXIA, headquartered in Roswell, GA since 1991, builds and manages DR programs that are tested before you need them, not assembled in a crisis. Our Disaster Recovery as a Service (DRaaS) combines image-based backup, documented recovery objectives, immutable offsite copies, and verified failover runbooks so that a ransomware attack, failed server, or extended power outage produces a recovery measured in hours, not days.

What DRaaS Actually Covers for a Johns Creek Organization

DRaaS is not a backup appliance sitting in a closet. It is the full stack: protected workloads, a tested recovery environment, and a written, owner-signed runbook that names exactly who calls whom, in what order, and what systems come up first. COMNEXIA delivers that full stack under a single monthly agreement, managed through our NinjaOne RMM platform so we see backup job failures, storage thresholds, and agent health before they become a recovery problem.

• Image-based backup via Veeam and Datto: We protect physical servers, virtual machines, and workstations with application-consistent image snapshots. Veeam covers on-premises VMware and Hyper-V workloads; Datto SIRIS appliances add a local virtualization layer so a failed server can run from the appliance while primary systems restore.
• 3-2-1 copy architecture: Three copies of data, on two different media types, with one copy offsite in an immutable, air-gapped cloud repository. Ransomware cannot reach an immutable backup target because write permissions are revoked after the backup job closes.
• Documented RPO and RTO targets: We assign a Recovery Point Objective (maximum data loss, typically one hour or less for Tier-1 systems) and a Recovery Time Objective (maximum downtime before a workload is live again) to every protected system. These figures go into the runbook and are validated during quarterly failover tests.
• Microsoft 365 protection: Exchange Online, SharePoint, OneDrive, and Teams data are not fully covered by Microsoft's native retention. We layer a third-party SaaS backup on top of your M365 tenant so email, files, and Teams channel data have independent restore points outside the Microsoft environment.
• Entra ID and identity recovery: Microsoft Entra ID (formerly Azure AD) conditional access policies, group memberships, and MFA configurations are documented and exportable. If a tenant is compromised, restoring access controls from documentation is faster and cleaner than rebuilding from memory.
• Tested failover runbooks: A runbook that has never been executed is a guess. COMNEXIA schedules quarterly DR tests, documents the results, and updates the runbook with actual observed RTOs. You receive a written test report each quarter.

Why Auto Dealerships in the Johns Creek Area Need DRaaS Specifically

If your dealership runs CDK Global, Reynolds and Reynolds, or Dealertrack as its Dealer Management System, every sales transaction, F&I record, service repair order, and parts inventory entry flows through that platform. A server failure or ransomware event that takes your DMS offline stops vehicle sales, service write-ups, and parts lookup simultaneously. The FTC Safeguards Rule (16 CFR Part 314), which applies to auto dealers as financial institutions, requires a written incident response plan and a designated qualified individual overseeing your information security program. A tested DRaaS runbook directly satisfies the incident response documentation requirement and demonstrates operational controls to regulators.

COMNEXIA maps your DMS workloads, your Reynolds and Reynolds or CDK server dependencies, and your local network topology into the recovery runbook before an incident occurs. When the Datto SIRIS appliance virtualizes a failed DMS server locally, your service advisors are writing repair orders again within the RTO window defined in your agreement, not waiting for a vendor callback.

How COMNEXIA Deploys DRaaS for a Johns Creek Client

Onboarding follows a documented process. Week one covers asset discovery through NinjaOne and a workload classification meeting where each server and application is assigned a recovery tier. Week two covers Veeam or Datto agent deployment, initial seed backup, and confirmation of air-gapped cloud replication. Week three produces the first draft runbook, reviewed with your operations contact. By the end of week four, the first tabletop test is scheduled. Monthly reporting includes backup job success rates, storage consumption, and any deviations from your documented RPO windows, reviewed in a standing call.

Serving Johns Creek and the North Atlanta Corridor

COMNEXIA's Roswell headquarters places our engineers minutes from Johns Creek business districts along State Bridge Road, Medlock Bridge Road, and the Peachtree Corners border. We support clients across Fulton County and the broader metro Atlanta area without subcontracting field work to unfamiliar technicians.

Schedule a DR Readiness Review

If you cannot name your current RTO for your most critical server, or if your last backup test was more than twelve months ago, your recovery plan needs attention before an incident reveals the gaps. Call COMNEXIA at (877) 600-6550 to schedule a no-obligation DR readiness review. We will assess your current backup architecture, identify unprotected workloads, and present a DRaaS proposal with named RPO and RTO commitments specific to your Johns Creek environment.