IT Services in Marietta, Georgia

IT Services in Marietta, GA: Security-First Managed IT from COMNEXIA

Marietta businesses operating along Barrett Parkway, in the Cumberland corridor, or near Town Square face the same core problem: IT infrastructure that was never designed to stop a breach, only to keep the lights on. COMNEXIA has delivered managed IT services from its Roswell, GA headquarters since 1991, and every engagement starts with a security posture review before we touch a single endpoint. If your current provider sends a monthly invoice but not a monthly security report, that gap is costing you.

What "IT Services" Actually Means for a Marietta Business

Managed IT from COMNEXIA is not a help-desk subscription bolted onto remote monitoring. It is a documented, auditable stack built around four pillars: endpoint protection, identity control, network visibility, and patch discipline. Every client receives a written onboarding checklist with asset discovery completed before day 30, endpoint agents deployed to 100 percent of covered devices, and a baseline configuration report that you keep permanently regardless of whether you stay with us. That document is yours.

• Remote Monitoring and Patch Management: We deploy NinjaOne RMM to every managed endpoint. Patch cycles run on a defined schedule: critical OS patches within 72 hours of release, third-party application patches within 14 days. Every missed patch is logged and escalated, not silently skipped.
• Endpoint Detection and Response: SentinelOne EDR runs on all covered Windows and macOS devices. Unlike legacy antivirus, SentinelOne uses behavioral AI to detect fileless attacks and lateral movement, and it can roll back ransomware-encrypted files to a clean state without paying a ransom.
• Identity and Access Management: Microsoft Entra ID conditional access policies are configured to block sign-ins from non-compliant devices and flag logins outside Georgia unless an exception is documented. Multi-factor authentication is enforced at the tenant level, not left as an end-user option.
• Help Desk with Ticketing: All support requests enter a tracked queue. You receive ticket numbers, status updates, and monthly resolution-time reports. No requests handled over personal text threads, no undocumented verbal fixes.
• Monthly Reporting: Every client receives a written report covering patch compliance percentage, open vulnerabilities by severity, ticket volume and resolution times, and any security events flagged during the month.

Marietta Auto Dealerships: FTC Safeguards Rule Compliance Is Not Optional

The FTC Safeguards Rule, effective for non-bank financial institutions including auto dealerships since June 2023, requires a written information security program, designated qualified individual, annual risk assessments, and access controls tied to specific job functions. Dealerships running CDK Global, Reynolds and Reynolds, or Dealertrack as their dealer management system (DMS) must account for how each platform stores, transmits, and grants access to customer nonpublic personal information (NPI).

COMNEXIA maps your CDK or Reynolds and Reynolds user roles against least-privilege principles, ensuring service advisors cannot access finance records and finance managers cannot pull unrelated customer data. We configure network segmentation so your DMS traffic runs on a separate VLAN from guest Wi-Fi and showroom tablets. Microsoft Entra ID conditional access extends to staff who access Dealertrack from home, requiring a compliant, managed device before the session opens. These are not suggestions; they are specific controls the FTC Safeguards Rule expects your qualified individual to document and test annually.

Why Marietta Businesses Call COMNEXIA Instead of a Break-Fix Shop

Break-fix IT in Cobb County typically means a technician arrives after the problem is already affecting revenue. Managed IT means NinjaOne is alerting our team to a failing drive or a stopped security service before your staff notices anything. The difference is measurable: a detected and contained endpoint incident typically costs far less in downtime than an undetected breach that spreads across a flat, unsegmented network over several days.

COMNEXIA has served the greater Atlanta market continuously for 35 years. We hold no fabricated awards and quote no invented uptime guarantees. What we do offer is a Roswell-based team that can be on-site in Marietta within a reasonable drive, documented processes that survive staff turnover on both sides of the relationship, and a security stack you can show an auditor, an insurer, or an FTC examiner without scrambling to reconstruct records.

Getting Started with Managed IT Services in Marietta

Our onboarding process begins with a network and endpoint discovery session, typically completed within the first two weeks. We document every device, every active user account, every firewall rule, and every open port facing the internet. That inventory becomes the foundation of your security program, whether you are a 10-person accounting firm near Marietta Square or a franchise dealership group with multiple Cobb County rooftops.

Call COMNEXIA at (877) 600-6550 to schedule your initial discovery conversation. Bring your current vendor invoice and your last network diagram if you have one. If you do not have a network diagram, that is the first thing we will build together.