Disaster Recovery in Roswell, Georgia

Disaster Recovery Services in Roswell, GA: Tested Failover, Real RTOs, and Immutable Backups

COMNEXIA has operated out of Roswell, Georgia since 1991, and in 35 years we have watched Fulton County businesses lose days of productivity to ransomware, accidental deletions, hardware failures, and severe weather events that knock out on-premises servers. Disaster recovery is not a marketing category for us; it is a documented, tested process built around verified recovery point objectives (RPOs) and recovery time objectives (RTOs) that we write into every client engagement before we configure the first backup job.

What Disaster Recovery Actually Means for a Roswell Business

Disaster recovery covers two hard questions: how much data can your business afford to lose (RPO), and how long can it be down before the damage is irreversible (RTO)? For most Roswell-area small and mid-size businesses, an honest RPO is under four hours and an honest RTO is under two hours, but many companies running nightly tape or basic cloud-folder syncs are exposed to a 24-hour or longer data loss window without realizing it. COMNEXIA documents your specific RPO and RTO targets in writing, maps them to your backup configuration, and then proves the numbers with a live failover test, not a checkbox.

The 3-2-1 Backup Architecture COMNEXIA Deploys

Every client receives a backup stack built on the 3-2-1 rule: three copies of data, on two different media types, with one copy stored off-site. In practice that means image-based backups captured with Veeam Backup and Replication or Datto SIRIS appliances, a local encrypted copy on-premises for fast restores, and an immutable, air-gapped copy replicated to a cloud repository where ransomware cannot reach it. Immutability is configured at the storage-object level so that no credential compromise, including a domain-admin account, can delete or encrypt the backup chain during a ransomware event. Backup frequency is set per workload: critical servers typically run incremental image snapshots every 30 to 60 minutes, while endpoints run at minimum daily full images.

Failover Runbooks and Tested Recovery

A backup that has never been tested is a guess. COMNEXIA builds a written failover runbook for each client that specifies, step by step, which systems restore in which order, who authorizes the failover, how DNS cutover is handled, and how staff access critical applications during the recovery window. We conduct scheduled test restores, verify application-layer integrity (not just file presence), and document the results in a monthly report delivered through our ConnectWise Automate RMM platform. When a real incident occurs, the runbook removes guesswork and keeps recovery time predictable.

Disaster Recovery for Auto Dealerships: CDK Global, Reynolds and Reynolds, and the FTC Safeguards Rule

Auto dealerships in the greater Atlanta area face a specific disaster-recovery risk that generic MSPs miss. Dealer management systems such as CDK Global and Reynolds and Reynolds store customer financial data, deal jackets, and service histories that are directly covered by the FTC Safeguards Rule (revised 16 CFR Part 314). The Safeguards Rule requires dealerships to maintain a written information security program that includes an incident response plan and, by extension, documented backup and recovery procedures. A ransomware event that takes down a CDK or Reynolds environment and lacks a tested recovery path is simultaneously a business-operations crisis and a regulatory compliance failure.

COMNEXIA's disaster-recovery deployments for dealerships include image-based backups of DMS servers, tested restoration of Dealertrack and Reynolds workstation configurations, and documented evidence of backup integrity that satisfies Safeguards Rule audit requirements. We also integrate Microsoft Entra ID conditional access policies to reduce the credential-based attack vectors that most commonly lead to ransomware deployment in the first place.

What Is Included in a COMNEXIA Disaster Recovery Engagement

• Written RPO and RTO targets agreed upon before any configuration begins
• Image-based backup deployment using Veeam or Datto SIRIS, configured to your specific workload schedule
• 3-2-1 architecture with immutable, air-gapped off-site copies stored in an encrypted cloud repository
• Documented failover runbook covering system restore order, DNS cutover steps, and staff communication procedures
• Scheduled test restores with written results delivered in monthly reporting via ConnectWise Automate
• SentinelOne EDR deployed on endpoints to detect and contain threats before they reach the backup chain
• Microsoft Entra ID conditional access configuration to block unauthorized credential use during an active incident
• Dealership-specific Safeguards Rule documentation support for CDK Global, Reynolds and Reynolds, and Dealertrack environments
• NinjaOne or ConnectWise Automate RMM for continuous patch management to close the vulnerabilities ransomware exploits most often

Talk to COMNEXIA About Your Recovery Gap

If you cannot state your current RPO and RTO with confidence, or if your last backup test was more than 90 days ago, your business has a measurable recovery gap. COMNEXIA serves Roswell, Alpharetta, Sandy Springs, and the broader Atlanta metro from our Roswell headquarters. Call us at (877) 600-6550 to schedule a no-obligation backup assessment. We will review your current backup configuration, identify your actual exposure window, and give you a documented plan to close it.