IT Consulting in Franklin, OH

IT Consulting for Franklin, Ohio Businesses

Franklin sits at the center of the Miami Valley’s light manufacturing, retail, and automotive corridor, and the businesses here face the same compounding IT problems as any mid-sized Ohio market: aging infrastructure, unpatched endpoints, and compliance deadlines that don’t wait for a budget cycle. COMNEXIA has delivered security-first managed IT for 35 years, and our IT consulting practice gives Franklin-area organizations a structured way to assess where their technology stands, fix what’s broken, and build a defensible roadmap going forward, all delivered remotely with no surprise on-site fees.

What IT Consulting Actually Means Here

IT consulting from COMNEXIA is not a slide deck full of vendor recommendations. It is a scoped engagement that produces documented, actionable output:

• Current-state infrastructure audit using RMM data from NinjaOne to inventory every managed endpoint, surface unpatched operating systems, and flag devices running end-of-life software.
• Security posture review that maps your environment against CIS Controls v8, identifying gaps in areas like MFA enforcement, endpoint detection, and privileged account hygiene.
• Microsoft 365 tenant configuration review, checking whether Microsoft Entra ID conditional access policies are enforced, whether legacy authentication protocols are blocked, and whether Defender for Business or a third-party EDR such as SentinelOne is active on every endpoint.
• Written remediation roadmap with prioritized line items, effort estimates, and owner assignments, not a verbal summary you have to reconstruct from notes.

Every engagement closes with a monthly reporting framework so your leadership team can track progress against the roadmap without asking IT staff to build custom dashboards.

Franklin-Area Auto Dealerships: FTC Safeguards Compliance Consulting

If you operate a franchise or independent dealership in the Franklin and greater Dayton, Ohio area, the FTC Safeguards Rule requires a written information security program, a designated qualified individual, vendor risk assessments, and annual penetration testing, among other controls. COMNEXIA works directly with dealerships running CDK Global, Reynolds and Reynolds, and Dealertrack DMS environments to:

• Map data flows between the DMS and customer-facing portals to identify where nonpublic personal information (NPI) is stored and transmitted.
• Review network segmentation between DMS workstations and general office traffic, because CDK and Reynolds environments frequently share infrastructure with less-controlled systems.
• Document third-party service provider agreements to meet the Safeguards Rule’s vendor oversight requirements.
• Advise on access controls within the DMS, including role-based permissions in Reynolds ERA or CDK Drive to limit employee access to NPI on a need-to-know basis.

Failing a Safeguards audit exposes a dealership to FTC enforcement and, more immediately, to the kind of breach that has shut down DMS access for days at regional dealer groups across Ohio. Consulting before that happens is cheaper than the response after.

The Consulting Process, Step by Step

1. Scoping call. We learn your business type, headcount, primary line-of-business applications, and any known compliance obligations (Safeguards Rule, PCI DSS for retail, CMMC for defense-supply-chain manufacturers in the Miami Valley corridor).
2. Remote data collection. A NinjaOne agent deployed to your endpoints gathers patch status, OS version, installed software, and hardware age without requiring on-site visits.
3. Manual configuration review. We pull your Microsoft 365 Secure Score, review Entra ID sign-in logs for anomalous authentication, and check whether endpoint protection policies are enforced through Microsoft Intune or a standalone MDM.
4. Findings report. A written document with severity ratings (Critical, High, Medium, Low) for each finding, mapped to the specific control or standard it violates.
5. Roadmap delivery meeting. We walk through the findings with your decision-makers, answer questions, and agree on a prioritized 90-day action plan.
6. Optional managed services transition. If the audit surfaces ongoing management needs, COMNEXIA can move your environment onto our managed platform, which includes continuous RMM monitoring, SentinelOne EDR, help-desk ticketing with documented SLAs, and quarterly business reviews.

Why Franklin Businesses Work with COMNEXIA

COMNEXIA has been in operation for 35 years, long enough to have seen every wave of vendor consolidation and every “next-generation” security platform that quietly became the new legacy system. We do not recommend tools we do not deploy ourselves, and we do not hand you a report without explaining what each line means for your specific business in Franklin or the surrounding Miami Valley communities like Middletown, Springboro, or Carlisle.

Our consulting is remote-first by design, which means you get senior-level attention without paying travel markups or waiting for a local technician’s schedule to open.

Schedule Your Franklin IT Consulting Engagement

Call COMNEXIA at (877) 600-6550 to schedule an initial scoping call. We will tell you within that first conversation whether your environment needs a full audit, a targeted Safeguards review, or a narrower Microsoft 365 security assessment, and what it will take to get there.