Dealership IT Services for Brookville, Ohio Auto Dealerships
Brookville sits at the crossroads of Montgomery and Preble counties in the Miami Valley, and the dealerships operating along OH-40 and the surrounding communities face an IT compliance burden that most general-purpose IT companies are not equipped to handle. COMNEXIA is a security-first managed IT provider with 35 years of experience supporting auto dealerships across multiple markets. We deliver remote-first, fully documented managed IT built around the platforms, regulations, and network architectures that define modern automotive retail.
FTC Safeguards Rule Compliance Starts with Your DMS
Under 16 CFR 314.4, the FTC Safeguards Rule requires dealerships to maintain a written information security program, designate a qualified individual to oversee it, conduct risk assessments, and encrypt customer financial data both in transit and at rest. These are not optional checkboxes; they apply directly to how your CDK Global, Reynolds and Reynolds, or Dealertrack DMS handles nonpublic personal information collected during financing and titling.
COMNEXIA maps each 314.4 control requirement to your specific DMS configuration. For CDK Global environments, that includes auditing user access roles within CDK Drive and confirming that remote access to the DMS is gated through multi-factor authentication. For Reynolds and Reynolds ERA or FOCUS installations, we review Windows server configurations, service account permissions, and network exposure. For Dealertrack DMS, we verify that API integrations with third-party F&I and CRM tools transmit data over TLS 1.2 or higher and that tokens are rotated on a defined schedule.
Network Segmentation: Separating the Showroom from Your DMS
A flat dealership network is a compliance failure and a security incident waiting to happen. COMNEXIA architects a segmented dealership network that places your DMS servers, F&I workstations, and service lane terminals in separate VLANs with firewall rules enforced at the DMZ layer. Guest Wi-Fi in the showroom cannot reach any segment that touches customer financial data. Technician tablets in the service bay operate on their own isolated VLAN.
This architecture aligns with the FTC Safeguards Rule requirement to limit and monitor access to customer information. It also directly reduces the blast radius if a phishing email compromises a sales desk workstation, a real risk that affected CDK Global dealer networks in the 2024 cyberattack that disrupted thousands of dealerships across the country.
Endpoint Security and Identity for Every Dealership Workstation
Every managed endpoint at a Brookville-area dealership runs SentinelOne EDR, giving COMNEXIA visibility into process execution, lateral movement attempts, and malicious file activity in real time. Identity access is enforced through Microsoft Entra ID conditional access policies that require compliant device status and MFA before any user reaches Microsoft 365 email, SharePoint, or cloud-connected DMS portals.
Patch management runs through NinjaOne RMM. Critical OS and third-party patches deploy within 14 days of release on a tested schedule that avoids disrupting peak sales hours on Saturday mornings. Software inventory is reconciled monthly so unlicensed or shadow applications are flagged before they introduce uncontrolled risk.
Secure F&I and CRM Integrations
F&I platforms such as RouteOne and Dealertrack’s integrated credit application tools connect to your DMS and to external lender networks. Each integration point is a potential exposure if API credentials are stored insecurely or connections are left unencrypted. COMNEXIA documents every third-party integration in your network, confirms encryption standards at each connection, and includes integration points in the quarterly risk assessment required under 16 CFR 314.4(b).
CRM platforms commonly used at Ohio dealerships, including VinSolutions and DealerSocket, are reviewed for SSO configuration and inactive user account hygiene. Accounts belonging to former employees are a persistent gap that COMNEXIA catches during onboarding and addresses through automated deprovisioning tied to your HR offboarding process.
What Managed IT Looks Like Day-to-Day in Brookville
COMNEXIA operates remote-first for Brookville and Miami Valley dealerships. Onboarding is documented, with a defined asset discovery phase, a network diagram delivered within the first 30 days, and a baseline security assessment mapped to FTC Safeguards Rule requirements. Help desk tickets are tracked through a structured ticketing system with response acknowledgment and escalation paths your team can see.
Monthly reporting covers patch compliance percentages by endpoint, open and closed tickets by category, EDR alert summaries, and any firewall rule changes made during the period. You receive a written document, not a verbal update, so your designated Safeguards Rule qualified individual has evidence to support annual program reviews.
Talk to COMNEXIA About Your Brookville Dealership
If your dealership runs CDK Global, Reynolds and Reynolds, or Dealertrack in the Brookville or greater Dayton area and you are not certain your current IT setup satisfies 16 CFR 314.4, that gap carries real regulatory risk. Call COMNEXIA at (877) 600-6550 to schedule a dealership IT assessment. We will review your current DMS configuration, network segmentation, and endpoint security posture and deliver a written findings report with specific remediation steps.