Disaster Recovery As a Service in Acworth, GA

Disaster Recovery as a Service for Acworth, GA Businesses

When a ransomware attack, hardware failure, or severe weather event takes down your systems, every hour offline costs revenue, damages client trust, and in regulated industries, triggers compliance violations. COMNEXIA has delivered managed IT and security services to Acworth-area businesses in Cobb County since 1991, headquartered in Roswell, GA. Our Disaster Recovery as a Service (DRaaS) program gives Acworth businesses documented, tested recovery plans built on named platforms and specific configurations, not a folder of PDFs that nobody drills.

What DRaaS Actually Means for an Acworth Business

DRaaS is not a backup product. It is a managed program that combines image-based server backup, cloud-hosted failover infrastructure, documented recovery runbooks, and scheduled tested failovers so your team can return to operations within a defined window. COMNEXIA architects each engagement around two numbers every business owner must know: your Recovery Point Objective (RPO), meaning the maximum data loss you can tolerate measured in hours or minutes, and your Recovery Time Objective (RTO), meaning how quickly systems must be back online. We document both in writing before we configure anything.

The Backup Architecture We Deploy

COMNEXIA provisions image-based backups using Datto or Veeam, depending on your infrastructure and recovery requirements. Both platforms capture full-system snapshots, not just files, so a failed server can be virtualized and running in minutes rather than rebuilt from scratch over hours. Every retention policy we configure follows the 3-2-1 rule: three copies of data, on two different media types, with one copy stored off-site or in a geographically separate cloud region. We add a fourth layer by enabling immutable, air-gapped backup repositories, meaning no ransomware variant that encrypts your primary environment can reach the recovery copies.

• Datto BCDR appliances with local virtualization and Datto Cloud replication to U.S.-based data centers
• Veeam Backup and Replication with immutable backup repositories configured on object-locked storage (AWS S3 or Azure Blob with WORM policies)
• Documented RPO and RTO targets written into your service agreement, specific to each server role (domain controller, line-of-business application, file server)
• Scheduled failover tests with written test reports, not just a vendor dashboard screenshot
• Microsoft 365 backup covering Exchange Online mailboxes, SharePoint document libraries, OneDrive for Business, and Teams channel data, because Microsoft's native retention policies are not a substitute for recoverable backups

Microsoft 365 and Azure Identity Recovery

Many Acworth businesses assume their Microsoft 365 data is automatically protected. It is not. Microsoft maintains platform uptime, but accidental deletion, ransomware spreading through synced OneDrive folders, or a compromised admin account can destroy data that Microsoft will not restore. COMNEXIA layers a third-party backup solution over your M365 tenant and protects the identity plane by configuring Microsoft Entra ID (formerly Azure AD) with conditional access policies, phishing-resistant MFA, and Privileged Identity Management so that a single compromised credential cannot wipe your tenant. If your organization uses Microsoft Azure for hosted workloads, we document Azure Site Recovery runbooks with defined failover sequences for each virtual machine tier.

DRaaS for Acworth Auto Dealerships

Auto dealerships operate dealer management systems through platforms such as CDK Global, Reynolds and Reynolds, and Dealertrack. A ransomware incident that encrypts your DMS server stops every deal, every service write-up, and every parts lookup simultaneously. Beyond revenue loss, the FTC Safeguards Rule requires dealerships to maintain a written incident response plan, which must include procedures for data recovery and system restoration. COMNEXIA builds DRaaS runbooks that include your DMS vendor's recovery procedures alongside your internal server recovery steps, so your Safeguards Rule documentation reflects your actual environment rather than a generic template. We also ensure that any backup agent installed on a CDK or Reynolds and Reynolds server does not conflict with your vendor's support requirements.

Ongoing Management and Monthly Reporting

COMNEXIA monitors backup job health through our RMM platform (NinjaOne or ConnectWise Automate, depending on your environment) and escalates any failed or incomplete backup job before your next business day. Every month you receive a written report showing backup success rates by server, last successful recovery-point timestamp for each protected workload, and any runbook changes made during the period. Patch management runs on a tested schedule through the same RMM platform so that the servers being protected are not left vulnerable while recovery infrastructure is being maintained.

Start with a Recovery Gap Assessment

COMNEXIA offers Acworth-area businesses a recovery gap assessment that documents your current RPO and RTO exposure, identifies unprotected workloads including Microsoft 365 data, and produces a prioritized remediation plan. This is a working document, not a sales deck. Call us at (877) 600-6550 to schedule your assessment and speak directly with a COMNEXIA engineer who knows the Cobb County market and the specific compliance requirements your industry faces.