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“Progressive Support”: Comnexia’s Escalation Team
Demonstrating the strength and vision behind Comnexia, Atlanta's leading single source provider of computer network and Internet services for small and fast-growth businesses, the company introduced a senior-level, Microsoft® certified tech support team for all its clients.   

When a network or system is down, stress levels are up.  And fast-growing companies don’t have the time to work with a “hit or miss” help desk.  Comnexia eliminates the multi-tiered layers of typical tech support and routes all support calls through certified senior technicians.  These senior-level technicians handle tech support – both large and small problems – remotely, saving clients a considerable amount of time and frustration.  By dialing into the network, Comnexia’s experts can pinpoint the problem and deliver results quickly, efficiently and professionally. That means less downtime for businesses and greater productivity in the workplace.   Comnexia support is available Monday through Friday 8:30 am to 5:30 pm.  An on-call technician is also available for after-hours emergencies.