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When you work with big computer network support companies, you get the tech-of-the-minute. When you work with COMNEXIA®, you get your own dedicated computer professional. You'll see the same tech this month, the next month, and the month after that. He/she will know your account, know your network, and best of all, know you. And unlike a computer tech at a one or two person network support company, his/her knowledge knows no bounds�because he has access to other Microsoft certified techs company-wide, with expertise in every area imaginable.
As a regular COMNEXIA® customer, you'll enjoy priority treatment. That means same-day response for emergencies�guaranteed. Plus, each COMNEXIA® computer tech is equipped with a PDA. If you need to reschedule your appointment, ask a quick question, or push the panic button, you can talk to your tech right away.
Our techs are bursting with knowledge. Their expertise includes anything and everything to do with local ( LAN ) and wide area ( WAN ) networks, Microsoft Windows Server Platforms, Microsoft Exchange Servers, Microsoft SQL Servers, Microsoft ISA Servers, Cisco Routers and Cisco Firewalls, high-speed internet as well as web, DNS, and email hosting. Certifications include A+, CCNA (Cisco Certified Network Associate), MCP (Microsoft Certified Professional), MCSE (Microsoft Certified Systems Engineer) and many others.
In addition to his/her regular duties, your tech will perform a Quarterly Maintenance check- up on your network. This check-up will include an extensive battery of checks and updates to make sure your network is working at peak efficiency, and also to head off any possible conflicts before they appear. You'll also be visited once each quarter by our Quality Assurance Manager who will double-check all work done by your tech, and make sure you're happy with the service you've been getting.
With all the service advantages we offer, we can't afford to be cheap. But we can make it easy for you to do business with us. While many of our competitors require you to pay one huge fee up-front, we offer an option that's much more accommodating. By purchasing a monthly contract with us, you'll gain a caretaker for your network at a discount, which includes a reduced hourly rate. And since your network will be getting regular monthly check-ups, you also avoid the biggest budget destroyer of all: downtime.
We're techies, so we love to get under the hood of a machine and make it do things it couldn't do before. But ultimately, our service is more about people than machines. That's why there's no better recommendation than a satisfied customer. At COMNEXIA® , we're proud to say that every customer on our client list will speak for us as a reference. If we sound like the kind of IT company you'd like to do business with, call us up at 678.323.5000.